Improving the clinical safety & consistency in patient discharge
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Improving training & consistency of mental health referrals
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Emma
Access & Resource Director
"Sophia gives us an opportunity to manage protocols centrally whilst allowing staff to have a reference point regardless of their level of experience. So it allows us to be more savvy with our budget in inducting and orientating staff"
Priya
Outpatients Manager
"SOPs are really useful to hospitals to help reduce data quality errors, improve efficiency, productivity as well for users -so Sophia has been great in that because it has allowed the admin clerical teams to follow a standardised pathway"
Nick
Head of Deteriorating Patient Pathways
"That information was within a policy within quite a lengthy document, so the SOP helped us draw down that important information. It’s a lot easier now, it puts it in one neat package that’s easy to access"
Blair
Care Coordinator
"I spent a whole void of my time in Visio trying to map out processes and people had some support for their decision-making, for me it was a very inefficient use of my time – Sophia changes that up massively"
Libby
Operations Manage
"SOPHIA will make the direct admissions process universal for all, clear and consistent"
Jackson
Information Management Admin
"SOPHIA is a much more productive and user-friendly way for us to provide instructional resources to staff, particularly because we are not confined to working within Word’s linear nature"
Davinia
Head of Nursing
"When you get a new process or a change, [with SOPHIA] you know the teams will get those messages. And then we can ask them to do the process two or three times, then we've got assurance for CQC that they've read them, done them and they know them"
Sam
Deputy COO
"SOPHIA has really helped our service operations by helping to standardise our ways of working so that we will be able to have consistency and improve efficiency across the organisation ultimately improving the measure of care"
